← Kai-Zen Island Coaching

Privacy Policy

Effective: May 2026  ·  Kai-Zen Island Coaching LLC (Kay Een LLC)  ·  Governed by the laws of the State of Hawaiʻi

Government affiliation disclaimer. The views expressed on this site and through all Kai-Zen Island Coaching services are solely those of Kay Een. They do not represent the Department of Defense/Department of War, NCIS, the United States Navy, or any other federal agency or government entity. The full affiliation disclaimer is in the Terms & Conditions.

Who we are

Kai-Zen Island Coaching LLC (operating as Kay Een LLC) is a one-person coaching practice based in Hawaiʻi. Kay Een holds an ICF-ACC credential issued by the International Coaching Federation and operates in accordance with the ICF Code of Ethics. Contact: kay@kai-zenislandcoaching.com.

This Privacy Policy applies to data collected through kai-zenislandcoaching.com, The In-Between Insight tool, and any email communications with Kai-Zen Island Coaching LLC.

Coaching is not therapy

This site collects personal information from people navigating significant professional identity transitions. Coaching is not therapy, counseling, or mental health treatment, and Kay Een is not a licensed mental health provider. If you are in crisis, call or text 988 (Suicide and Crisis Lifeline). Service scope and eligibility are described in the Terms & Conditions.

What data we collect

When you use The In-Between Insight tool, we collect:

When you book a coaching conversation through Google Calendar, we collect your name, email address, and the date and time of your appointment.

When you contact us by email, we collect your name, email address, and the content of your message.

We do not knowingly collect personal information from children under the age of 13. If you are under 18, you may use this site only with the permission of a parent or guardian.

AI-generated content disclosure

The In-Between Insight tool generates a personalized coaching brief using an artificial intelligence language model (Anthropic's Claude). Your answers to the nine intake questions are sent to Anthropic's API to generate this brief. The resulting brief is a coaching reflection framework produced by AI based on your responses. It is not authored personally by Kay Een, is not a clinical assessment, diagnosis, or treatment plan, and does not constitute professional advice of any kind.

How we use your data

Your data is used solely to deliver the services you have requested:

We do not use your data for advertising. We do not sell your data. We do not share your data with third parties for marketing purposes.

Anonymous, non-identifiable patterns from tool responses may be used to improve the tool over time. No personally identifiable information is included in those patterns.

Third-party processors

Your data passes through the following third-party services. Each processes only the data required for its function and operates under its own privacy policy.

Processor Purpose Data received
Netlify Website hosting and serverless function delivery Your tool answers (in transit to Anthropic); standard server logs
Anthropic AI language model that generates your coaching brief Your answers to the nine intake questions
EmailJS Email delivery of your coaching brief Your name, email address, and brief content
Stripe Payment processing ($67 tool purchase) Payment details (Stripe processes and stores these; we do not receive or store card numbers)
Google Calendar Appointment booking for coaching conversations Your name, email address, and selected appointment time

You can review each processor's privacy policy at netlify.com, anthropic.com, emailjs.com, stripe.com, and calendar.google.com.

Data retention

Hawaiʻi data breach notification

In the event of a breach of security involving personal information, Kai-Zen Island Coaching LLC will comply with the notification requirements of Hawaiʻi Revised Statutes Chapter 487N. Affected individuals will be notified without unreasonable delay.

California residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information is collected about you, to request deletion of your data, and to opt out of the sale of your data. We do not sell personal data. To exercise any of these rights, email kay@kai-zenislandcoaching.com. We will respond within 45 days.

All users

Regardless of your location, you may request access to, correction of, or deletion of personal information we hold about you by emailing kay@kai-zenislandcoaching.com. We will respond within 45 days.

Security

This site uses HTTPS throughout. Data is transmitted over encrypted connections. We do not store your intake answers after your brief is delivered and your coaching conversation is complete.

Changes to this policy

If we make material changes to this policy, we will update the effective date above. Continued use of the site or tool after changes are posted constitutes acceptance of the updated policy.

Contact

Questions about this policy: kay@kai-zenislandcoaching.com