Effective: June 2026 · Kai-Zen Island Coaching LLC (Kay Een LLC) · Governed by the laws of the State of Hawaiʻi
Government affiliation disclaimer. The views expressed on this site and through all Kai-Zen Island Coaching services are solely those of Kay Een. They do not represent the Department of Defense/Department of War, NCIS, the United States Navy, or any other federal agency or government entity. The full affiliation disclaimer is in the Terms & Conditions.
Kai-Zen Island Coaching LLC (operating as Kay Een LLC) is a one-person coaching practice based in Hawaiʻi. Kay Een holds an ICF-ACC credential issued by the International Coaching Federation and operates in accordance with the ICF Code of Ethics. Contact: kay@kai-zenislandcoaching.com.
This Privacy Policy applies to data collected through kai-zenislandcoaching.com, Find Your Bearings, The In-Between Insight tool, and any email communications with Kai-Zen Island Coaching LLC.
This site collects personal information from people navigating significant professional identity transitions. Coaching is not therapy, counseling, or mental health treatment, and Kay Een is not a licensed mental health provider. If you are in crisis, call or text 988 (Suicide and Crisis Lifeline). Service scope and eligibility are described in the Terms & Conditions.
Find Your Bearings (free tool). We collect your email and the values you select. Your written reflections are used only to generate your card and are not stored. Generation runs through Netlify and Anthropic, and your card recap email and lead record are handled through our Client Hub (Google).
The In-Between Insight tool. We collect your first name and email; your LinkedIn URL (optional); your answers to the eleven intake questions; your consent and the date and time you gave it; and payment information (handled by Stripe, which never gives us your card number). If you use voice input to answer a question, your speech is transcribed by your browser's built-in speech service, and we receive only the resulting text.
When you book a coaching conversation, Google Calendar collects your name, email, and appointment time. When you email us, we keep your message. We do not knowingly collect data from children under 13, and if you are under 18 you may use this site only with a parent or guardian's permission.
Both tools offer an optional newsletter signup. If you opt in, your email is added to Stand Up-Fall Down-Repeat, hosted by Substack, and you can unsubscribe any time. We add your email to Substack only if you opt in.
We use Plausible Analytics to understand how visitors find and move through this site. Plausible is a privacy-friendly, cookieless analytics service hosted in the European Union. It does not use cookies, does not collect or store personal information, and does not track you across other websites. It measures aggregate, non-identifiable data only, such as page views, the page that referred you, and general country, browser, device type, and operating system. No data Plausible collects can be used to identify you, and none of it is combined with the tool data described above.
The In-Between Insight tool generates a personalized coaching brief using an artificial intelligence language model (Anthropic's Claude). Your answers to the eleven intake questions are sent to Anthropic's API to generate this brief. The resulting brief is a coaching reflection framework produced by AI based on your responses. It is not authored personally by Kay Een, is not a clinical assessment, diagnosis, or treatment plan, and does not constitute professional advice of any kind.
Your data is used solely to deliver the services you have requested:
We do not use your data for advertising. We do not sell your data. We do not share your data with third parties for marketing purposes.
Anonymous, non-identifiable patterns from tool responses may be used to improve the tool over time. No personally identifiable information is included in those patterns.
Your data passes through the following third-party services. Each processes only the data required for its function and operates under its own privacy policy.
| Processor | Purpose | Data received |
|---|---|---|
| Netlify | Website hosting and serverless function delivery | Your tool answers (in transit to Anthropic); standard server logs |
| Anthropic | AI language model that generates your coaching brief and card | Your answers to the eleven intake questions; Find Your Bearings reflections (in transit, not stored by us) |
| Stripe | Payment processing ($67 tool purchase) | Payment details (Stripe processes and stores these; we do not receive or store card numbers) |
| Google Calendar | Appointment booking for coaching conversations | Your name, email address, and selected appointment time |
| Google (Gmail and Client Hub) | Secure storage of your records in Kay's private Client Hub, and delivery of your brief and card to your email by Gmail | Your name, email, intake answers, coaching brief, and Find Your Bearings email and values |
| Substack | Newsletter delivery (Stand Up-Fall Down-Repeat) | Your email address, only if you opt in |
| Plausible Analytics | Privacy-friendly, cookieless website analytics (EU-hosted) | Aggregate, non-identifiable data only: page views, referring page, and general country, browser, device type, and operating system. No cookies, no personal data, no cross-site tracking |
You can review each processor's privacy policy at netlify.com, anthropic.com, stripe.com, calendar.google.com, google.com, substack.com, and plausible.io.
In the event of a breach of security involving personal information, Kai-Zen Island Coaching LLC will comply with the notification requirements of Hawaiʻi Revised Statutes Chapter 487N. Affected individuals will be notified without unreasonable delay.
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information is collected about you, to request deletion of your data, and to opt out of the sale of your data. We do not sell personal data. To exercise any of these rights, email kay@kai-zenislandcoaching.com. We will respond within 45 days.
Regardless of your location, you may request access to, correction of, or deletion of personal information we hold about you by emailing kay@kai-zenislandcoaching.com. We will respond within 45 days.
This site uses HTTPS throughout, and data is transmitted over encrypted connections. We keep your information only as long as the Data Retention section above describes.
If we make material changes to this policy, we will update the effective date above. Continued use of the site or tool after changes are posted constitutes acceptance of the updated policy.
Questions about this policy: kay@kai-zenislandcoaching.com